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Frequently asked questions

How do I schedule a demo or consultation?
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To schedule a demo or consultation, fill out the contact form. We will contact you within 24 hours to confirm your appointment.

What are the hours of operation for your support team?
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Our support team is available 24/7. You can reach us anytime via email, phone, or live chat.

How do I report a technical issue or bug?
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To report a technical issue or bug, please contact our support team directly through the methods mentioned above. Be sure to include a detailed description and any relevant screenshots.

How do I access the customer portal?
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You can access the customer portal by clicking on the "Login" button. If you experience any issues logging in, please contact our support team.

How do you ensure data security and privacy?
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We prioritize the security and privacy of your data by adhering to industry-leading standards and compliance requirements such as HIPAA. Our platform utilizes advanced encryption, regular security audits, and strict access controls to protect your information.

How do I receive my invoice?
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Invoices are emailed after purchase.

How can I update billing details?
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Log in to your account to update them.

What features does the ERP software offer?
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Comprehensive modules for hospital management

Can the software integrate with existing systems?
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Yes, it supports multiple integrations.

Is the software cloud-based?
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Yes, it’s fully cloud-based for accessibility.

Are there tutorials available?
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Yes, online tutorials are accessible in the user portal.

How is patient data protected?
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We use advanced encryption and security protocols.

Is the software compliant with healthcare regulations?
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Yes, it complies with all major healthcare standards.

How do you handle data backups?
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Regular backups are conducted and securely stored.

Can I get a data security report?
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Yes, request it through our support team.